PivotPoint is Waller Consulting’s strategic clarity framework — built to help nonprofits understand whether their strategic plan is actually guiding the organization or simply collecting dust.

Most nonprofits don’t need a brand-new plan.
They need a plan that is alive, aligned, and actively used to steer decisions, people, and priorities.

PivotPoint shows you what’s working, what’s misaligned, and where to focus next so your strategy becomes a living, breathing tool — not a forgotten document.

A strategic plan is only as strong as your ability to use it.

When strategy stalls, nonprofits experience:

• Decision-making bottlenecks

• Fuzzy priorities

• Board/staff misalignment

• Fatigue and burnout

• Missed opportunities for impact

• Reactive leadership instead of intentional leadership

None of these are failures — they are signals.
PivotPoint turns those signals into direction.

PivotPoint examines three essential elements of a healthy, usable strategic plan:

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1️⃣ Stability

Is your plan actively used to guide decisions and priorities?

2️⃣ Alignment

Are your people, systems, and programs moving in the same direction?

3️⃣ Momentum

Do you have the clarity, structure, and rhythms needed to keep strategy alive?

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When these three are strong, your strategy becomes practical, energizing, and actionable.

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By walking through this framework, you’ll clearly understand:

• Whether your strategic plan is stable or drifting

• Where misalignment exists between people and priorities

• Which systems support or undermine progress

• What needs refreshing or resetting

• The exact next steps to regain clarity and focus

 

PivotPoint turns insight into direction.

If you want a quick snapshot of how well your strategic plan is doing its job, take our 2-minute PivotPoint Diagnostic.

It’s a simple, honest mirror — and the easiest way to see where your organization stands within the framework.